Terms of Service

Introduction

These Terms of Service (“Terms”) govern your use of services provided by Pulse (“we”, “us”, or “our”). By engaging with our services, you agree to these Terms in full.

Scope of Services

Pulse helps doctors spend less time documenting and more time caring for patients.

From AI-powered voice documentation to complete patient history, clinical insights, lab results, intelligent recommendations, and secure communication, all in one platform built for modern healthcare.

Engagement & Communication

All projects begin with an initial alignment phase to define goals, timelines, and deliverables.

Communication will primarily take place through agreed channels such as email, messaging platforms, or scheduled calls. Timely feedback is essential to ensure smooth progress.

Payment Terms

Services are billed on a monthly or yearly basis, depending on the selected plan.

• Monthly plans are billed in advance and renew automatically unless canceled

• Yearly plans are billed upfront and reflect a reduced monthly rate

• All payments are non-refundable unless otherwise agreed

Late payments may result in a pause or delay in services.

Revisions & Feedback

We offer unlimited revisions as part of our process, ensuring the final outcome aligns clearly with your goals.

Revisions are handled in a focused and structured manner. Feedback should be clear, consolidated, and provided within a reasonable timeframe to maintain steady progress and avoid unnecessary delays.

Intellectual Property

Upon full payment, final deliverables will be transferred to the client.

Pulse retains the right to showcase completed work for portfolio and promotional purposes, unless otherwise agreed.

Changes to Terms

We may update these Terms from time to time. Continued use of our services indicates acceptance of any updates.